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Online Welcome

Online Welcome

You can get help on any field by clicking on the

If you are having problems please contact welcome@leedsbeckett.ac.uk  

I can't log in.
Make sure you are selecting the correct academic term.

You need to have created an account and received a valid User ID and password. You can only do this if you have applied for a course at our University and have accepted a conditional offer or hold an unconditional offer. Click here to set up your account.

I've forgotten my User ID or password.
Click here to request a password reset link.

Your User ID will begin with 'c' (in lower case). If you are an applicant, this is the User ID we sent you when you signed up to this service. It is usually your student ID with the first digit replaced by a 'c'.

I don't have a valid passport - what forms of ID can I bring?
In order to confirm your enrolment, we need to see your current passport. If you do not have a passport, please bring your original birth certificate or adoption certificate (or a certified copy of either). If you have any queries please contact welcome@leedsbeckett.ac.uk

The system says I need to be logged in to view the page, but I've already logged in, or I'm having other technical problems.
Please check the technical troubleshooting page for resolutions to common problems.

I wish to accept my place but there is nowhere on the welcome page to allow me to do this?
You can only accept your place via this system if you are holding an unconditional offer. If this is the case and you can see an 'Accept' button then please click on this.
If this button is not available and you applied via UCAS and hold an unconditional offer, contact ucasadmissions@leedsbeckett.ac.uk with your full name, UCAS personal ID number and course you are accepting.
If you applied directly to the University please email directadmissions@leedsbeckett.ac.uk If you are an Overseas student, please contact internationaloffice@leedsbeckett.ac.uk.

My personal details are incorrect
If you applied through UCAS and you have accepted an unconditional offer you need to contact ucasadmissions@leedsbeckett.ac.uk, alternatively if you have applied direct to our University, please email directadmissions@leedsbeckett.ac.uk.
If you are an Overseas student, please contact internationaloffice@leedsbeckett.ac.uk. If you applied through UCAS but have not yet accepted an unconditional offer, contact the UCAS Customer Care team to change your details.

Under course information it says that my attendance is sandwich. Why does it say this as I thought I was studying full-time?
Some full-time courses across the university have a placement year in addition to the 3 years of academic study on the course. If you chose to undertake a placement year which is usually discussed and agreed in year 2 of the course, you will be transferred to the Sandwich version of the course.

When will I get a university email address?
You get your student email address when you arrive at the University.

Where do I find out about CampusM/the Leeds Beckett app?
You can find out more by going to the website, please click here for more details.

What will my fees be next year?
Please see the Online Prospectus for this information. If it is not available there, email the Fees Team at fees@leedsbeckett.ac.uk.

When/How do I pay my fees?
If you have applied for and been granted a loan, we will receive payment from the Student Loans Company. If you are paying your own fees or if you have a sponsor, you can start to pay fees before you arrive. Please click here for details on making a payment.

My fees are being paid by a sponsor, what do I need to provide?
If you are not paying your own fees you should bring a letter confirming this from any sponsor who will be paying all or part of your fees. We will require confirmation of these arrangements on an annual basis. Sponsorship letters should be sent to: The Fees Team, 222 Leighton Hall, Headingley Campus, Leeds, LS6 3QS

I have applied for accommodation but I would like to amend/cancel my choice.
Please contact the accommodation office for all accommodation enquiries at accommodation@leedsbeckett.ac.uk

I'm an international student, what do I need to bring with me?
If you require a visa to study in the UK, you will need to bring your passport including the visa granted to study in the UK. You will be required to pay 50% of your fees before you enrol.

For more information please check the International Student pages.

When do I need to arrive at University?
Further details about the Welcome Week events will be available on your Online Welcome homepage when they have been finalised. Some courses have non-standard start dates and where this is the case you will be contacted by your School. Your full induction details will be available on this service when you have accepted an unconditional offer.

When will I be able to view my timetable?
New students will receive their timetables during induction week if they are not available on the portal.

I have decided not to come to university this year and would like to defer or I would like to withdraw.
For most courses we can defer your place to start next year.

If you are a Home/EU student and applied through UCAS, please contact ucasadmissions@leedsbeckett.ac.uk.

If you are a Home/EU student and applied directly to the University , please contact directadmissions@leedsbeckett.ac.uk.

If you are an Overseas student, please contact internationaloffice@leedsbeckett.ac.uk.

We will need your name, UCAS personal ID or University Student ID and the course that you are joining. We will let you know when the deferral or withdrawal has been confirmed.

I need a council tax certificate
Council tax exemption certificates will be available via the student portal once you've enrolled and teaching has started for your course for those students who are eligible to receive an exemption.

If your enquiry is not listed above, please email welcome@leedsbeckett.ac.uk quoting your Student ID number.

The university has a responsibility to protect your personal data. Our Privacy Notice explains how your data is used, shared and protected, the choices you have relating to your personal data and how to contact us.

If the FAQs do not deal with your problem there are contact details on there so that you can email us directly.